"Sure thing, Shepard. Just finished inventory, so I've got time." Jacob nods toward a particular ammo crate across the room. "We're fully stocked with cryo rounds for the next while. Still working on topping off our incendiaries. What's up?"

Jacob has never had a commanding officer who spends as much time chatting with their subordinates as Shepard does. It took some getting used to at first- Cerberus is a lot less formal than the Alliance, but it isn't exactly the most touchy-feely workplace environment around. But by now, Jacob has come to appreciate the way Shepard stays in touch with the people she sends into the fire. It shows she gives a damn, which counts for a lot with him.